SPACE GROUP (EUROPE) LIMITED (“we or us”), (Co Reg No: 07028799 whose registered office is at Spaceworks, Benton Park Road, Newcastle upon Tyne, NE7 7LX) is committed to protecting and respecting your privacy. We take your privacy very seriously and it is important to us that you can use and enjoy our website without having to compromise your privacy in any way. SPACE GROUP (EUROPE) LIMITED is registered under the Data Protection Act 1998.
What information do we collect about you?
The type of information which we may collect about you includes:
· your name and address;
· your phone number and e-mail address;
· your fax number;
· your company name and job title/role;
· details about the products and/or services you specifically request;
· information you complete in relation to our client surveys.
We will not collect sensitive information about you (for example relating to racial origin or political beliefs) without your express consent.
How will we use information we collect?
The information you provide to us when you use this website will be used for the following reasons:
· providing you with the best possible service;
· to process any request for advice or information;
· to track site activity, downloads and comments;
· dealing with billing and associated support;
· monitoring and improving our marketing and promotional campaigns;
· to administer your user account with us;
· to notify you of our bulletin, information packs and services and site updates, should you agree to receive these from us;
· to customise this website according to your interests;
· to comply with our statutory and regulatory obligations;
· to process any orders you make through our website.
We may share your information with other companies such as product manufacturers, so that they can contact you with details of products or services you may be interested in and where the companies agree to use your information for that purpose only.
If you have agreed to receive information about products and services from another company and later decide not to you will need to contact that company yourself to let them know. You can at any time ask us not to continue to provide your information to other companies in future by sending an email to email@example.com or writing to Spaceworks, Benton Park Road, Newcastle upon Tyne, NE7 7LX.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
The Interactive Advertising Bureau (IAB) is an industry body that provides in-depth information about cookies. You can set your browser not to accept cookies and the IAB website tells you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result and we may not be able to process your order.
We automatically collect and store the following information about your visit:
· The internet domain and IP address from where you access our website;
· The type of browser software and operating system used to access our website;
· The date and time you access the website
· The pages you enter, visit and exit our website from; and
· If you linked to our website from another website, the address of that website.
The cookies we use are "analytical" cookies. They allow us to identify click stream patterns, to improve our website and to learn about the number of visitors to our website and the types of technology our visitors use. We only use this information to ensure that our web pages stay compatible with a selection of browsers and systems, thereby ensuring that our web pages appeal to a wide audience.
Our marketing e-mails will contain an opt-out button. Please use this button if you would like us to stop sending you marketing material. Alternatively, you can ask us to stop sending you marketing material at any time by writing to Spaceworks, Benton Park Road, Newcastle upon Tyne, NE7 7LX. Please specify whether you wish to stop receiving e-newsletters/bulletins or details of our seminars or both.
Access to your information and inaccuracies
You have a right to request a copy of the information that we hold about you. To obtain a copy of this information, please email or write to us at the following address:
Spaceworks, Benton Park Road, Newcastle upon Tyne, NE7 7LX
We may make a small charge for this service.
We are committed to ensuring that the information which we hold about you is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Any questions or comments relating to this statement or our site should be sent to:
firstname.lastname@example.org or Spaceworks, Benton Park Road, Newcastle upon Tyne, NE7 7LX
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